Last updated: 21 August 2026
This Privacy Policy explains how IPTV UK Now (“IPTV UK Now”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you visit https://iptvuknow.com/, purchase or enquire about our services, contact us, or otherwise interact with our website.
We are committed to handling personal information responsibly and in accordance with applicable UK data protection and privacy laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (PECR), as amended from time to time.
1. Who We Are
The data controller responsible for personal information processed through this website is:
[LEGAL ENTITY NAME]
Trading as: IPTV UK Now
Website: https://iptvuknow.com/
Email: contact@iptvuknow.com
If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us using the details above.
2. Information We May Collect
The personal information we collect depends on how you interact with IPTV UK Now.
Information you provide directly
We may collect information such as:
- Your name.
- Your email address.
- Your telephone number or messaging contact details.
- Billing and transaction information.
- Information you provide when purchasing a subscription or requesting a trial.
- Information you provide when contacting customer support.
- Messages, enquiries and correspondence you send to us.
- Device or service information you provide when requesting setup or technical assistance.
Information collected automatically
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security systems, analytics tools or similar technologies. This may include:
- IP address.
- Browser type and version.
- Device type and operating system.
- Approximate geographic location derived from an IP address.
- Pages visited.
- Date and time of visits.
- Referring website or search engine.
- Website interactions and navigation data.
- Technical logs and security information.
Payment information
Where payments are processed through a third-party payment provider, payment card or other payment credentials may be collected directly by that provider rather than by IPTV UK Now.
We may receive limited transaction information from the payment provider, such as payment status, transaction reference, amount paid, date of payment and information necessary to administer your purchase.
3. How We Use Personal Information
We may use personal information to:
- Provide and administer IPTV subscription services.
- Process orders and payments.
- Respond to trial requests.
- Set up, activate or administer services where applicable.
- Provide customer support and respond to enquiries.
- Communicate with you about an order, subscription or service request.
- Maintain and improve our website and services.
- Understand how visitors use our website.
- Diagnose technical problems.
- Protect our website, customers and systems against fraud, abuse and security threats.
- Maintain appropriate business, accounting and transaction records.
- Comply with legal and regulatory obligations.
- Establish, exercise or defend legal claims.
- Send marketing communications where permitted by law.
4. Legal Bases for Processing
Under UK data protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on the following bases:
Contract
We may process information where it is necessary to enter into or perform a contract with you, including processing an order, providing a subscription, responding to a service request or administering your account.
Legitimate interests
We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.
These interests may include:
- Operating and improving our website.
- Providing customer support.
- Preventing fraud and misuse.
- Protecting the security of our website and systems.
- Understanding the effectiveness of our services and website.
- Managing and developing our business.
Legal obligation
We may process information where necessary to comply with legal, tax, accounting, regulatory or other obligations that apply to us.
Consent
We may rely on your consent where required, including for certain marketing activities and the use of non-essential cookies or similar tracking technologies.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
5. Orders, Subscriptions and Service Administration
When you purchase or request an IPTV service, we may use the information you provide to process the request, verify payment, administer the subscription, communicate relevant service information and provide customer assistance.
We only request information that is reasonably necessary for these purposes.
6. Customer Support and Communications
If you contact us by email, messaging service, contact form or another communication channel, we may retain the information contained in your message together with relevant contact and support records.
We use this information to answer your enquiry, resolve technical or account issues, maintain service records and protect our legitimate business interests.
Where you choose to communicate with us through a third-party messaging service, that service may independently process information in accordance with its own privacy policy.
7. Marketing Communications
We may send marketing communications where we have a lawful basis to do so and where this is permitted under applicable electronic marketing rules.
Where consent is required, we will ask for it before sending the relevant marketing communications.
You may unsubscribe from marketing communications at any time using any unsubscribe mechanism provided in the communication or by contacting us at contact@iptvuknow.com
Service-related communications, such as order confirmations, subscription information, security notices and support messages, are not marketing communications and may still be sent where necessary to provide the service.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate correctly, remember preferences, maintain security, understand website performance and, where applicable, measure visitor behaviour.
Cookies may include:
- Strictly necessary cookies: required for the website and requested services to function.
- Preference cookies: used to remember certain choices or settings.
- Analytics cookies: used to understand how visitors interact with the website.
- Marketing cookies: used for advertising or campaign measurement where such technologies are implemented.
Where required by law, non-essential cookies will not be placed on your device unless you have given the appropriate consent.
You can manage your cookie choices through the cookie controls made available on the website and, where applicable, through your browser settings.
9. Analytics
We may use website analytics services to understand how visitors find and use IPTV UK Now. Analytics information can help us measure traffic, identify technical problems and improve website content and usability.
Where an analytics technology requires consent under applicable law, it will only be used after the required consent has been obtained.
Analytics providers may process technical information such as IP addresses, device information, browser information, pages viewed, referral sources and interactions with the website.
10. Who We May Share Personal Information With
We do not sell personal information.
We may disclose personal information to trusted service providers where reasonably necessary to operate our website and provide our services. These may include:
- Website hosting and infrastructure providers.
- Payment processors.
- Email and communications providers.
- Customer support and messaging providers.
- Website analytics providers.
- Security, fraud prevention and technical service providers.
- Professional advisers such as accountants or legal advisers.
Service providers should only receive information reasonably necessary to perform their functions and may be subject to contractual or legal data protection obligations.
We may also disclose information where required by law, court order, regulatory requirement or where reasonably necessary to establish, exercise or defend legal rights.
11. International Data Transfers
Some of the organisations that provide services to us may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection law.
Depending on the destination and circumstances, safeguards may include UK adequacy regulations, approved contractual safeguards or other legally recognised transfer mechanisms.
12. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, accounting, tax, security and dispute-resolution requirements.
The appropriate retention period depends on the nature of the information and why it is being processed.
For example:
- Order and transaction records may be retained for the period required for accounting, tax, fraud prevention and legal purposes.
- Customer support correspondence may be retained for a reasonable period after the enquiry has been resolved.
- Marketing information may be retained until you withdraw consent, unsubscribe or otherwise object where applicable.
- Security and technical logs may be retained for a limited period appropriate to their security purpose.
When personal information is no longer required, we will delete, anonymise or otherwise securely dispose of it as appropriate.
13. How We Protect Personal Information
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users should also take reasonable precautions when transmitting information online.
14. Your Data Protection Rights
Depending on the circumstances and subject to applicable legal conditions, UK data protection law may give you rights including:
- Right of access: to request information about the personal data we hold about you and obtain a copy.
- Right to rectification: to ask us to correct inaccurate or incomplete personal information.
- Right to erasure: to ask us to delete personal information in certain circumstances.
- Right to restriction: to ask us to restrict the processing of personal information in certain circumstances.
- Right to object: to object to certain processing based on legitimate interests and to object to direct marketing.
- Right to data portability: to receive certain information in a structured, commonly used and machine-readable format where the legal requirements apply.
- Right to withdraw consent: where we rely on consent, you may withdraw it at any time.
These rights are not absolute and may be subject to exemptions or limitations under applicable law.
To exercise a data protection right, contact us at contact@iptvuknow.com
We may need to request information reasonably necessary to verify your identity before responding to certain requests.
15. Complaints
If you have concerns about how we use your personal information, we encourage you to contact us first so that we can investigate and respond.
You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
Information about making a data protection complaint is available directly from the Information Commissioner’s Office.
16. Third-Party Websites and Services
Our website may contain links to websites, applications, payment services, messaging platforms or other services operated by third parties.
We do not control the privacy practices of independent third parties. When you leave our website or use a third-party service, you should review the privacy information provided by that organisation.
17. Children’s Privacy
IPTV UK Now is not intended for children, and our services are not knowingly marketed directly to children.
We do not knowingly seek to collect personal information from children through the website for the purpose of providing subscriptions to them.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, data-processing activities, service providers or applicable law.
When we make changes, the revised policy will be published on this page and the “Last updated” date at the top will be changed accordingly.
We recommend reviewing this Privacy Policy periodically.
19. Contact Us
If you have questions, requests or concerns regarding this Privacy Policy or the way your personal information is handled, please contact:
IPTV UK Now
[LEGAL ENTITY NAME]
Email: contact@iptvuknow.com
Website: https://iptvuknow.com/